5 Most Important Questions To Ask When Hiring A Landscaping Company

A beautiful yard doesn’t happen by accident. Whether you’re dreaming of a lush garden, a new patio, or a complete landscape makeover, choosing the right landscaping company makes all the difference. But with so many options out there, how do you know which one is the best fit? Asking the right questions before signing a contract can save you time, money, and headaches.

Here are five essential questions to ask when hiring a landscape company to ensure you get the best results.

1. Are You Licensed and Insured?

This is non-negotiable. A reputable landscaping company should have the necessary licenses to operate in your area and carry insurance to protect you and your property. Without it, you could be held liable for accidents or damage that occur during the project. Ask for proof of both. If they hesitate, move on.

In Maryland, there are several licenses that landscaping companies are required to hold and keep current.

Landscaping Companies are required to hold a Maryland Home Improvement license in order to do any improvements to a property. They must pass a test and hold certain insurance policies.

If a landscaping company is going to apply any pesticides, the Maryland Department of Agriculture requires a Pesticide Applicators License. Additionally, if a landscaping company will be applying fertilizer to lawns, a Nutrient Applicators License is required. Both licenses require testing, strict record keeping, and insurances.

2. What Experience Do You Have with Projects Like Mine?

Not all landscaping companies specialize in the same type of work. Some focus on lawn care, while others excel at hardscaping or full-scale landscape design. Ask for examples of past projects that match what you need. A great landscaping company should be able to show you before-and-after photos, customer testimonials, or even offer references. Another sign that a landscaping company is qualified for your project is to check their Google Reviews.

3. What Services Are Included in the Proposal?

A vague estimate can lead to unexpected costs. Get a detailed breakdown of what’s included, such as:

• Design and planning
• Materials (plants, stone, mulch, etc.)
• Labor and installation
• Permits (if needed)
• Cleanup and waste removal

If a landscaping company isn’t upfront about pricing or leaves out details, that’s a red flag.

4. Who Will Be My Main Point of Contact During the Project?

Miscommunication can turn a smooth project into a frustrating experience. Will you have a dedicated project manager? How often will they update you on progress? If changes come up, how are they handled? A professional landscaping company should have a clear communication process in place.

5. What Is Your Safety Record and What Safety Policies Do You Follow?